FBA Reimbursement Services
This service helps FBA sellers get money back for inventory losses that Amazon didn’t auto-refund. We find the money you’re owed and get you reimbursed quickly.
Want an estimate of your potential refund?
Why Choose Channel Bloom For FBA Reimbursements?
Trusted Service Provider over 10 years
Amazon Terms of Service (ToS) compliant
You don’t pay until we get you money
Testimonials
Great organization. Took our online sales. to the next level
Great company to work with.. Overall very good experience and we will be using for ongoing work.
Excellent value and service!
Our Service
Unlike many stand-alone service providers, we are deep in the space. We don’t just do audits, we’re a full service agency for marketplace sellers. We’re Amazon experts. We’re certified under Amazon’s Service Provider Network (SPN) and compliant with Amazon Terms of Service (ToS), so you can rest assured that your store is safe with us!
- No Up Front Cost
- Trusted Provider
- Dedicated Case Manager
Let's discuss your needs.
Book a call and see what Channel Bloom can do for your business.
FBA inventory not adding up?
When you ship product to Amazon’s distribution centers via the FBA program, your items can sometimes get lost, damaged, destroyed, incorrectly credited, and more. A variety of losses occur as packages are handled by shipping carriers, warehouse personnel, and online shoppers. It’s common in any fulfillment center, including Amazon’s. If Amazon catches the problem, they automatically reimburse you. The other losses you have to find and claim before they expire.
Many FBA sellers are unaware they are incurring losses (typically ~3% of sales) which can be claimed and reimbursed by Amazon.
Examples of FBA Losses:
- Inaccurate Reimbursement
- Over Refunding Orders
- Errors with Returned Items
- Damaged Shipments
- Warehouse Loss
- Missing Order Reimbursements
- Item Destruction
This video explains what FBA inventory losses are and how you can get reimbursed.
Eligibility Windows For Submitting Claims
Amazon has a FBA inventory reimbursement policy that articulates the eligibility for submitting claims. The window of time that sellers have to file reimbursement claims varies significantly depending upon the type of claim. And the policy changes from time to time. In fact, a major policy update was recently announced, reducing the eligibility window to file claims by up to 89%!
Policy Update: Effective October 23, 2024, the window for filing reimbursement claims shrinks from 18 months to 2 months! After that date, up to 16 months of claims eligibility gets wiped out. Read More
Action: To protect profits, sellers should act quickly to (a.) catch-up on claims before refunds become ineligible and (b.) establish a process to claim frequently, given the shorter eligibility windows. Time is running out.
We Can Help
Our Company: We are an ecommerce agency for marketplace sellers. And Amazon experts. We’re certified under Amazon’s Service Provider Network (SPN) and compliant with Amazon Terms of Service (ToS), so you can rest assured that your store is safe with us!
Our Service: We’ll properly and comprehensively audit your FBA inventory transactions to identify discrepancies in your favor. We prepare and manually submit well-written claims to Amazon on your behalf. Typically after just a few days, Amazon approves them and you get reimbursed directly. We do the work up front, you pay nothing until Amazon approves the reimbursements.
How It Works
Sign Up
Easy online sign up to get started. No up-front fees. We do the work first, and bill only if claims are approved by Amazon for reimbursement to you.
Invite Us
Add us as a sub-user to your Seller Central account so we can open cases on your behalf. It’s quick and it's limited access of course.
We Find & Claim
We audit the past 18 months of transactions and identify discrepancies. Then we manually file claims with Amazon on your behalf.
You Get Paid
Upon claim approval, Amazon will reimburse your account within 2-3 days – sometimes even instantly!
Why Choose Us
Trusted Provider
We treat customer information with the utmost confidentiality. We’re in the Amazon Service Provider Network and Amazon ToS compliant.
Dedicated Case Manager
No DIY software here. You’ll have a reimbursements expert assigned to your account. We're real humans that pick up the phone.
No Up Front Costs
You don’t pay a penny for our services unless reimbursement claims are approved by Amazon and we get you money!
A USA Company
Our entire team is based in the United States. Claims are all handled domestically, not overseas or outsourced.
- Trusted by sellers for over 10 years
FAQ
An Amazon FBA inventory audit refers to the process of reviewing and verifying the accuracy of a seller’s inventory that’s stored in Amazon's fulfillment centers. A thorough audit can reveal inventory discrepancies that Amazon will reimburse to the seller via the reimbursement claim process. Amazon FBA inventory audits by the seller or a 3rd party (like us) are a good ongoing practice.
In any warehouse operation or fulfillment center, product can go missing or get damaged. These issues happen normally and are not unique to Amazon. While Amazon has very robust systems in place to manage inventory, errors and issues can still occur.
We have a proprietary method for conducting Amazon FBA Audits that uses automation to find legitimate claims. This uniquely enables us to audit ultra-high volume of transactions for FBA sellers and obtain reimbursements fast. We’re also highly skilled at writing and submitting claims that get approved for full reimbursement.
Absolutely not, in our experience.
We’ve never had a client get suspended due to claims we’ve filed.
Amazon has qualified us under the Amazon Service Provider Network (SPN).
Our audit and claims practices are backed by years of experience and expertise.
For free, we’ll provide our un-suspension service if you get suspended using our claims service. You’d be the first ever!
We take the utmost care with your account.
Old losses become ineligible for filing claims and obtaining reimbursement. So it’s important to file claims immediately on your oldest losses. Don’t wait, it’s your money to reclaim or lose.
You pay nothing upfront to get started. We do the work first, and you ONLY pay for claims that we submitted on your behalf that Amazon has approved for reimbursement to you. We charge a 20% commission on approved reimbursements. If we find nothing or our claims don’t get approved by Amazon, then you pay nothing.
You only pay us on claims we’ve submitted on your behalf that Amazon has approved for reimbursement to you. We itemize the approved claims in a detailed report and include it with our invoice. When you sign up we ask for a credit card on file and we bill our fee after we’ve sent the invoice to you. You can also pay the invoice directly with debit/credit card or ACH. We incur the credit card processing fee and use large U.S. payment gateway providers for secure and reliable processing.
Almost nothing is required of you. We need about 10 minutes of your time to grant account access to us and provide a payment method. Then we get to work while keeping you updated. At certain points in our audit process, we may need to obtain original proof-of-ownership documents. If this is needed, we will notify you.
We’ll need view and edit access to the relevant categories in your Amazon Seller Central Account. We know that any access is sensitive, and we understand the trust you place with us. Our in-house personnel exercise high standards of confidentiality and professionalism for each of the many hundreds of Amazon Seller Accounts we’ve been entrusted to access.
Any reimbursements Amazon approves can be reviewed within the fulfillment reports in your Amazon Seller Central backoffice.